Good to know.

After checkout, you should see an order confirmation screen. We may also confirm Cash on Delivery orders by call, SMS or WhatsApp before dispatch.

Contact us as soon as possible with your order number. We can usually help before dispatch, but changes may not be possible once the parcel has been handed to the courier.

Send us your order number and the item you want to add. If the original order has not been packed or dispatched, we will try to combine them.

Use the size chart shown on the relevant product page and compare it with a similar garment that fits you well. Since measurements vary by style, always follow the chart for that exact product.

Choose the larger size for a more relaxed fit and the smaller size for a closer fit. You can also contact us with the product name and your usual measurements.

No. Their shape, shoulder placement and proportions are different. The product page size chart is the correct reference for each style.

Most major cities receive orders within 2–4 working days after dispatch. Other cities and remote areas may take around 4–7 working days.

Yes, we deliver to serviceable locations across Pakistan. Delivery availability can still depend on the courier network in your area.

Tracking details are normally shared after dispatch. If you have not received an update, contact us with your order number and we will check it.

Cash on Delivery is available on eligible orders across Pakistan. Please keep your phone available for confirmation and delivery.

No. Delivery charges, where applicable, are shown separately at checkout before you place the order.

Yes, you can request an exchange within 7 days of receiving your order, provided the item is unworn, unwashed and returned with its original tags and packaging.

For size or preference-based exchanges, return and redelivery charges are paid by the customer. If we sent the wrong item or the product arrived damaged, we cover the delivery cost after verification.

Contact us within 48 hours and send your order number along with clear photos. Our team will review the issue and guide you on the next step.

We photograph products carefully, but color can vary slightly because of lighting, editing and screen settings. The actual color of the product may vary slightly from the image.

Always follow the care instructions on the product label or product page. As a general rule, wash similar colors together, avoid harsh bleach and do not use excessive heat.